24x7x365 Support & Maintenance

Maintenence & Support Includes

  • ERP/Portals/website edits, revisions, updates or creating new content on existing pages based on requests.
  • Offer advice and guidance on ERP/Portals/website management and optimization and potential performance improvement.
  • Create new graphics and icons. Modifying CSS styles and code.
  • Version Upgrades: Maintenance regarding security issues (scripts, patches, databases, image/bandwidth theft, etc.)
  • Providing consultation service or documentation for any potential projects or enhancements
  • Telephone/Skype/Email ERP/Portals/website support
  • Bug fixing and problem reporting, ie correcting broken scripts.

Hosting support Includes

  • Managed backups and server maintenance
  • server software updates,
  • server user management
  • performance monitoring,
  • database optimization
  • Virus protection